Health Unit Secretary

Healthcare Outcomes Performance Co. (HOPCo) • Phoenix, AZ

5d

About The Position

The Health Unit Secretary supports nursing staff and hospital departments with patient chart preparation, documentation, patient status updates, communications, and administrative tasks. The role interacts with patients, families, medical professionals, and colleagues while maintaining confidentiality and an organized, clean workspace. The position also contributes constructively to the care team and may take on special projects and other assigned duties.

Requirements

• High school diploma or GED equivalent.
• One year of medical clerical experience in a hospital or physician office setting.
• Basic Life Support (BLS) certification, or obtain it within 90 days of hire.

Responsibilities

• Assist nursing staff with preparing patient charts and documents for preoperative care.
• Assist nursing staff with preparing and printing ordered discharge instructions and documents for patients.
• Initiate patient status changes in electronic systems as directed.
• Maintain and order patient surgical chart forms.
• Work with the medical records department to ensure proper maintenance of patient charts.
• Coordinate with hospital departments to ensure patients’ needs are addressed in a timely and effective manner.
• Answer and screen incoming telephone calls and direct them to the appropriate person or department professionally and courteously.
• Interact compassionately and kindly with patients, general practitioners, health care professionals, and patients’ family members.
• Receive patients politely and courteously and ensure their needs are addressed.
• Receive and convey messages in writing, electronically, and verbally.
• Scan, file, and fax documents and prepare them for mailing.
• Keep patient care areas neat and clean and report any damage.
• Maintain patient confidentiality and follow HIPAA policies and procedures.
• Maintain a clean and organized workspace.
• Participate as an engaged and constructive team member.
• Demonstrate tact and understanding when dealing with patients, family members, team members, and members of other disciplines.
• Complete special projects and other duties as assigned.

Benefits

• Competitive health and welfare benefits.
• Monthly $43 stipend for ancillary benefits.
• HSA with qualifying HDHP plans and company match.
• 401(k) plan after 6 months of service with company match; part-time employees are included.
• Employee Assistance Program available 24/7.
• Employee Appreciation Days.
• Employee Wellness Events.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED