Secretary, Therapy Services

TRINITY HEALTH • Minot, ND

1d • $19 - $27 • Onsite

About The Position

The Secretary, Therapy Services provides administrative and clerical support to outpatient therapy programs, including physical, occupational, and specialty rehabilitation services. The role supports efficient clinic operations and accurate patient flow through scheduling, registration, documentation, and charge entry. As a primary point of contact for patients and visitors, the secretary provides courteous, professional communication and helps staff coordinate daily activities. Working in a supportive, team-oriented therapy environment, this position contributes to a smooth, patient-centered experience by maintaining organized administrative processes and supporting therapists and departmental leadership.

The position primarily works in an office or outpatient therapy setting, including office and reception areas adjacent to therapy treatment spaces. It involves frequent patient interaction, workflow interruptions, and time-sensitive tasks, and requires attention to safety, privacy, confidentiality, information security, and department protocols.

Requirements

• High school graduate preferred.
• One year of secretarial experience preferred.
• Typing skills.
• Knowledge of computer programs using word processing and spreadsheets.
• Adequate vision, hearing, and manual dexterity for accurate data entry, document preparation, and interaction with patients and staff.

Nice To Haves

• High school graduation.
• One year of secretarial experience.

Responsibilities

• Schedule patient appointments, complete registration processes, and manage check-in and discharge activities according to departmental procedures.
• Perform administrative tasks such as word processing, filing, copying, preparing documents, and coordinating payroll or statistical reports as assigned.
• Assist with charge entry and coding support, and maintain accurate documentation for proper billing and record integrity.
• Greet patients and respond to phone inquiries with professional, timely communication, directing questions to appropriate therapy staff.
• Handle basic financial transactions, including receiving payments and maintaining accurate records of related activities.
• Collaborate with therapists, therapy assistants, athletic trainers, and departmental leadership to support daily workflow and special projects.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED