About The Position

The Scheduler/Secretary greets patients and/or their families, prioritizes and schedules appointments in the clinic area, keeps the waiting room in order, and assists people with questions or requests for help. The role requires effective oral and written communication, problem-solving, decision-making, and the ability to handle critical and highly stressful situations efficiently and composedly.

Requirements

  • High school diploma or GED.
  • 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.
  • Specialized schooling and/or on-the-job education in a specific skill area, such as clerical or administrative work.
  • Ability to communicate effectively, orally and in writing.
  • Ability to solve problems and make decisions.
  • Ability to handle critical and highly stressful situations with efficiency and composure.
  • Ability to spend eight hours or more daily in front of a computer, monitor, or similar screen using a keyboard and/or mouse.
  • Ability to stand and walk, bend, squat, and twist, and occasionally lift up to 20 pounds.
  • Keen sense of hearing and visual acuity.

Nice To Haves

  • Associate degree.

Responsibilities

  • Greet patients and/or their families in the clinic area.
  • Prioritize and schedule appointments.
  • Ensure the waiting room is in order.
  • Assist people with questions or requests for assistance.

Benefits

  • The posting refers applicants to Baxter Health Careers – Benefits for information about benefits but does not specify individual benefits.
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