Secretary, Intact Family Recovery

LSSI • Blue Island, IL

4d

About The Position

The Secretary supports the Intact Family Recovery program by organizing and maintaining client files in accordance with DCFS and COA standards and LSSI protocol. The role also provides administrative support, including scheduling appointments, handling calls and mail, preparing correspondence, and maintaining records and statistical information. The Secretary is expected to act professionally and with integrity, treating clients, families, coworkers, and partner organizations with dignity, respect, honesty, and fairness.

The position pays $17.50–$19 per hour, based on relevant education, experience, and licensure. LSSI offers paid training and advancement opportunities. A comprehensive benefits package is available to full-time employees.

Requirements

• High school diploma or equivalent.
• Clearance of criminal and CANTS background checks.
• At least two years of experience in a secretarial or administrative role.
• Experience organizing and maintaining files.
• Proficiency in alphabetized and numerical filing.
• Experience composing and typing correspondence.
• Ability to communicate clearly and comprehensibly, verbally and in writing.
• Basic knowledge of and experience using Microsoft Office, including Outlook, Teams, Word, Excel, and PowerPoint.

Responsibilities

• Organize and maintain client files according to DCFS and COA standards and LSSI protocol.
• Locate and/or copy files as requested.
• Maintain client data spreadsheets.
• Schedule appointments.
• Answer and direct incoming calls, and sort and route incoming mail.
• Compose and/or type correspondence.
• Prepare and maintain records and reports, and keep statistical data.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, LSSI workforce members, and collaborative organizations or individuals in a dignified, respectful, honest, and fair manner.

Benefits

• On-demand flexible access to earned wages through the Dayforce Wallet app.
• Competitive salary based on relevant education, experience, and licensure ($17.50–$19 per hour).
• Opportunity for advancement.
• Comprehensive benefits package for full-time employees, including healthcare insurance, up to 26 days of paid time off per calendar year, sick time, a 403(b) plan, an Employee Assistance Program, and flexible hours.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED