Scheduler Jobs

About The Position

Requirements

• H.S. or equivalent
• 2-4 years secretarial experience OR Associates degree and 1-2 years secretarial experience
• Able to use several soft-ware packages

Nice To Haves

• Shorthand / Dictaphone experience preferred
• Ability to create spreadsheets preferred

Responsibilities

• Accurately collects and analyzes all required demographic, insurance/financial, and clinical data necessary to schedule patients for procedures and/or diagnostic testing.
• Schedules patients using established procedure for Interventional and Diagnostic areas.
• Responsible for accurate data entry.
• Follows through on obtaining accurate information on all scheduled patients.
• Collects and documents all third-party payor information for each patient maintaining current knowledge of all payor mechanisms as they relate to the registration process.
• Generates, assembles and processes all required documents for completion of each scheduled patients including orders, history and physicals and distributes these on a timely basis to both internal and external parties.
• Follows EMTALA, HIPPA, payor and other applicable regulations and standards for registration.
• Maintains confidentiality of patient records according to HIPAA standards.
• Monitors work volumes, identifies problems, and notifies management when additional support is necessary.
• Accurately creates appointments in computerized scheduling system, reflecting the patient's schedule preference as closely as possible.
• Reviews with the patient the appropriate preparation instructions ensuring that the testes and/or procedures can accurately be performed on the day of service.
• Maintains the integrity of the electronic scheduling system by processing patient schedule adjustments in a timely manner.
• Identifies the correct resource for clinical questions regarding their scheduled exam and directs the patient.
• Maintains orders received through the Active Fax system.
• Accurately indexes incoming faxed orders from physicians' offices.
• Answers all incoming telephone calls according to established departmental procedures.
• Participates in departmental training, team building activities, in-services, and activities essential for department operations.
• Contributes to the Continuous Quality Improvement mission by team effort and input.
• Attends all required departmental in-services and staff meetings.
• Assists in training new employees as assigned.
• Assists with flexible work scheduling needs.
• Schedule and arrange meetings and/or appointments with multiple attendees.
• Take action upon mail and/or correspondence received by area.
• Organize special events, secure space, prepare memo and/ or notify participants, arrange for equipment as necessary, assure room set-up, order refreshments, etc.
• Enter data into database or spreadsheet, perform analyses from data, and create specialized reports.
• Type letters, memoranda, reports, and other types of correspondence from rough drafts or provided copy.
• Compose correspondence from notes and/or discussions with supervisor and/or staff.
• Maintain records and files within the department/unit.
• Create and set up filing systems for department/unit.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program