Work Scheduler

Skookum•Silverdale, WA

5d•Onsite

About The Position

Tessera is seeking a detail-oriented Work Scheduler to maintain accurate records of maintenance activities, scheduling, estimated completion dates, priorities, and reporting. The role supports shop operations and maintenance scheduling across Plumbing, Roads/Grounds, and General Maintenance divisions. The Work Scheduler also maintains service and warranty records, verifies operational and billing information, prepares estimates and service documentation, and provides professional customer service regarding preventive and corrective maintenance work orders. The position is based in Silverdale, Washington (Bangor) and is full-time. Tessera is a national nonprofit government contractor dedicated to creating opportunities for people with disabilities, including veterans with disabilities, and to providing a safe and respectful work environment.

Requirements

High school diploma or GED.
At least 3 years of experience in planning/work control.
Proficiency in MAXIMO, filing, report generation, and administrative tasks supporting contract administration.
Valid state driver's license and ability to obtain and maintain coverage under Tessera's insurance.
A REAL ID-compliant driver's license or acceptable alternative, such as a U.S. passport or military ID, for access to the federal military installation.
Ability to obtain and maintain applicable security clearances and installation access; a background check and E-Verify will be conducted.
Ability to lift and/or move up to 20 pounds.
Ability to perform the stated physical demands, which may include reaching, kneeling, walking, standing, repetitive motion, climbing in and out of a vehicle, and using stairs for several hours depending on duties.
Perseverance to work effectively under pressure for extended periods.

Responsibilities

Collect data needed for accurate shop operations.
Develop daily, weekly, and monthly Preventative Maintenance (PM) and Corrective Maintenance (CM) schedules for management concurrence.
Review shop scheduling with Supervisors and Leads, including the Plumbing, Roads/Grounds, and General Maintenance divisions.
Adjust work order status, priorities, and estimated completion dates with management concurrence.
Monitor and update work progress and status through the scheduling database.
Schedule training and physicals to maintain valid personnel licensing and compliance with contractual and legal requirements.
Verify data entries against T/A, Attendance Summary, and Hour Verification sheets, and ensure consistency between records.
Maintain the warranty database and compile required reports.
Maintain accurate service records and contact customers to arrange service appointments.
Use portable handheld electronic devices, where applicable, for tasks including documenting work, timekeeping, and ordering materials.
Verify and monitor production reports for accuracy.
Provide written cost estimates for submission as required.
Verify facilities maintenance reports before billing.
Research, initiate, draft, and complete pre-printed service packets for equipment serviced.
Maintain a neat appearance and wear appropriate clothing for the work being performed.
Provide professional customer service to companies and customers about the status of PM and CM work orders.

Benefits

Medical, dental, and vision coverage.
401(k) retirement plan.
Life and short-term disability insurance.
$11.41 per hour Health and Welfare Benefit.
Flexible Spending Accounts for medical and dependent care.
11 paid federal holidays.
12 paid vacation days accrued at the start of employment.
Paid sick leave.
Potential shared earning bonus.
Tuition assistance after one year of employment and potential scholarships for qualified dependents.
Professional development, certifications, and training opportunities.
Verizon wireless discount.
Employee Assistance Program (EAP) and wellness program.
Public Service Loan Forgiveness eligibility for full-time employees.