Work Scheduler

Tessera•Silverdale, WA

4d•Onsite

About The Position

Tessera is seeking a detail-oriented Work Scheduler to maintain accurate records of maintenance activities, schedules, estimated completion dates, priorities, and reporting. The role develops daily, weekly, and monthly preventive and corrective maintenance schedules for management concurrence and coordinates shop scheduling with supervisors and leads across Plumbing, Roads/Grounds, and General Maintenance divisions. It monitors and updates work orders and progress in a scheduling database, supports licensing compliance by scheduling training and physicals, and maintains warranty, service, and production records. The Work Scheduler also prepares estimates and service documentation, verifies maintenance reports before billing, and provides professional customer service about work-order status. The position is based in Silverdale, Washington (Bangor), is non-exempt, and is full-time. Employees must meet the role’s physical demands, which may be reasonably accommodated for individuals with disabilities on a case-by-case basis. A valid state driver’s license and ability to obtain and maintain insurance coverage are required. Access to the federal military installation requires a REAL ID-compliant driver’s license or acceptable alternative, and the employee must obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted.

Requirements

High school diploma or GED.
At least 3 years of experience in planning/work control.
Proficiency in MAXIMO, filing, report generation, and administrative tasks supporting contract administration.
Valid state driver’s license and ability to obtain and maintain coverage by Tessera’s insurance.
Ability to obtain and maintain applicable security clearances and installation access.
Ability to meet the stated physical demands, with or without assistance; reasonable accommodations may be made case by case.
Ability to lift and/or move up to 20 pounds.
Perseverance to work effectively under pressure for extended periods.
A REAL ID-compliant driver’s license or acceptable alternative, such as a U.S. passport or military ID, for access to the federal military installation.
Successful completion of the position’s background check and E-Verify process.

Responsibilities

Collect data needed for accurate shop operations.
Develop daily, weekly, and monthly preventive maintenance (PM) and corrective maintenance (CM) schedules for management concurrence.
Review shop scheduling with supervisors and leads, including Plumbing, Roads/Grounds, and General Maintenance divisions.
Adjust work-order status, priorities, and estimated completion dates with management concurrence.
Monitor and update work progress and status through the scheduling database.
Schedule training and physicals to maintain personnel licensing and comply with contractual and legal requirements.
Verify data entries using checks and balances with T/A, Attendance Summary, and Hour Verification sheets, ensuring consistency across records.
Maintain the warranty database and compile required reports.
Maintain accurate service records and contact customers to arrange service appointments.
Use portable handheld electronic devices where applicable for duties such as documenting work, timekeeping, and ordering materials.
Verify production reports for accuracy.
Prepare written cost estimates for submission as required.
Verify facilities maintenance reports before billing.
Research, initiate, draft, and complete pre-printed service packets for all equipment serviced.
Maintain a neat appearance and wear appropriate clothing for the work being performed.
Provide professional customer service to companies and customers regarding the status of PM and CM work orders.

Benefits

Medical, dental, and vision insurance.
401(k) retirement plan.
Life and short-term disability insurance.
$11.41 per hour Health and Welfare Benefit.
Flexible Spending Accounts for medical and dependent care.
11 paid federal holidays.
12 paid vacation days accrued at the start of employment.
Paid sick leave.
Potential shared earning bonus.
Tuition assistance after 1 year of employment and potential scholarships for qualified dependents.
Professional development, certifications, and training opportunities.
Verizon wireless discount.
Employee Assistance Program (EAP).
Wellness program.
Public Service Loan Forgiveness eligibility for full-time employees.