Scheduler

Lifepoint Health • Las Cruces, NM

5d

About The Position

Memorial Medical Center, part of Lifepoint Health, is hiring a Scheduler to support patient care by coordinating testing, procedures, and admissions. The Scheduler obtains and enters insurance information and pre-certification or authorization numbers, answers incoming calls, communicates scheduling and coverage information to patients and physician office staff, and helps ensure personnel and resources are available for scheduled services. The role also supports accurate coordination between scheduling and admissions systems.

Requirements

• High school diploma or equivalent, or at least three years of directly related experience in place of the education requirement.
• Computer experience.
• Critical thinking skills and decisive judgment, with the ability to work with minimal supervision.
• Ability to work in a stressful environment.
• Organizational and time-management skills.
• Ability to prioritize work based on patient and department needs.
• Ability to operate standard office equipment, including a computer, copier, telephone, fax, and scanner.

Nice To Haves

• Prior scheduling experience in a healthcare environment.
• Medical terminology, billing, and/or collection experience.

Responsibilities

• Schedule patient testing, procedures, and admissions, and enter pre-certification or authorization numbers and accurate insurance information into the appropriate system.
• Answer incoming phone calls.
• Schedule patients for ancillary, surgical, and medical testing, procedures, and admissions while ensuring personnel are available.
• Inform patients or physician office staff about out-of-network carriers or other issues that may reduce benefits.
• Communicate special instructions, testing requirements, and other pertinent information or documents to patients or physician office staff.
• Review next-day scheduling reports to help ensure registration staff are aware of arriving patients and that appropriate testing, time, and staff are available.
• Obtain physician orders and authorization or pre-certification, and enter outpatient procedures in the Order Entry System.
• Ensure consistency between the scheduling and admissions modules for patients being admitted for services.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED