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Sales Associate - Lakewood, NY

Reid Stores LLC•Village of Lakewood, NY
•$16 - $20•Onsite

About The Position

As a Sales Associate, you will deliver an outstanding customer experience while maintaining a clean, safe, and welcoming store environment and supporting sales and profitability goals. The role involves customer service and sales, food preparation, daily store operations, cash handling, safety and security, merchandising, and store maintenance. Associates are expected to be friendly, reliable, and committed to exceeding customer expectations while demonstrating the company’s values of Honesty, Trust, Customer Focus, Teamwork, and Accountability. Employment with Reid Group is at-will. The listed requirements and duties are considered essential functions, but the job outline is not exhaustive and may be revised as circumstances change. Schedules and physical locations may be adjusted based on operational needs.

Requirements

  • High school diploma or equivalent preferred.
  • Preferred age of 18 years or older.
  • Previous experience preferred.
  • Valid driver’s license preferred.
  • Proficient in basic math for cash transactions, shift reports, and vendor check-ins.
  • Ability to clearly assess and validate customer identification.
  • Ability to understand operating instructions for lottery, point-of-sale systems, and other equipment.
  • Tolerance of exposure to gasoline fumes and cleaning products.

Nice To Haves

  • High school diploma or equivalent.
  • Previous experience.
  • Valid driver’s license.
  • Age 18 years or older is preferred.

Responsibilities

  • Provide prompt, friendly, and courteous service to every customer.
  • Prepare fresh food and made-to-order items according to company recipes and standards.
  • Promote My Crosby’s Rewards and assist customers with enrollment and offers.
  • Suggest additional items at checkout.
  • Communicate effectively with team members and leadership.
  • Demonstrate the company values of Honesty, Trust, Customer Focus, Teamwork, and Accountability.
  • Follow company policies, procedures, and food safety standards, and stay current on company operations and expectations.
  • Work scheduled shifts and follow dress code guidelines.
  • Report issues related to sales, pricing, or store operations.
  • Handle customer concerns professionally and escalate them when needed.
  • Process transactions and refunds accurately.
  • Balance and report register activity at the end of each shift, and report cash discrepancies over $5.00.
  • Follow cash handling, register, cash control, and store security procedures.
  • Help monitor inventory and prevent loss; notify management of deliveries and suspicious activity; protect company assets.
  • Keep shelves, coolers, and displays stocked and organized, and ensure items are properly priced.
  • Prepare and maintain coffee, fountain drinks, and other high-demand items.
  • Maintain a clean and safe store environment inside and out, including cleaning floors, restrooms, food areas, and equipment.
  • Keep parking lots, sidewalks, and fueling areas tidy.
  • Identify and address safety hazards and promptly report maintenance issues.

Benefits

  • Career growth opportunities, with a stated path from Sales Associate to Shift Leader, Assistant Team Leader, and Team Leader.
  • A culture of teamwork and support.
  • Opportunity to contribute to a local brand that supports its community.
  • Company discounts.
  • Significant fuel discounts.
  • Paid time off.
  • 401K.
  • Referral bonus of $250 plus a free pizza.
  • Company-paid Employee Assistance Program.

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