Dispensary Sales Associate (Budtender)
About The Position
The Dispensary Sales Associate (Budtender) is a licensed dispensary employee in Ohio who provides professional, compassionate, and educational assistance to medical and adult-use customers. The role emphasizes exceptional customer service while complying with Division of Cannabis Control (DCC) regulations. Employees welcome and assist customers, verify identification and patient registry status, provide product education, and help customers choose appropriate products. They also maintain accurate sales and dispensing records, use MMCP and point-of-sale software, support inventory and store operations, and complete required training and compliance tasks. The position requires DCC-compliant onboarding before performing floor duties and includes scheduled evening, weekend, and holiday work.
Requirements
- Must be at least 21 years old.
- Hold or obtain a Dispensary Employee License from the DCC.
- High school diploma or GED (or equivalent).
- Pass BCI/FBI background checks or other background screening in accordance with Ohio cannabis regulations.
- Strong communication and interpersonal skills.
- Basic math, computer, and cash-handling skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Manual dexterity to operate registers and label products.
- Complete DCC-compliant onboarding before floor duties.
- Ability to work evenings, weekends, and holidays as scheduled.
Nice To Haves
- Retail or hospitality experience.
- Previous security, law enforcement, military, or asset protection experience.
- A valid driver’s license if required for armored escort or site patrol duties.
- Strong observation and conflict-resolution skills.
Responsibilities
- Welcome and assist customers upon arrival.
- Verify customer identification and patient registry status.
- Educate customers about strains, cannabinoids, and product types, and guide them in selecting appropriate products.
- Maintain customer confidentiality and uphold HIPAA standards.
- Work efficiently in a fast-paced retail environment.
- Maintain accurate sales and dispensing records.
- Follow DCC regulations and OAC 3796 standards.
- Dispense cannabis using MMCP and POS software.
- Immediately report suspicious activity.
- Maintain cleanliness and organization.
- Assist with receiving, labeling, and stocking inventory.
- Perform opening and closing duties and compliance reports.
- Attend training sessions and maintain product knowledge.
- Demonstrate reliability, teamwork, and punctuality.
Benefits
- Competitive health insurance.
- Employee discounts at the company’s dispensaries.
- Hands-on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
