Dispensary Sales Associate (Budtender)

King City Gardens • Camp Washington, OH

7d

About The Position

The Dispensary Sales Associate (Budtender) is a licensed Dispensary Employee in Ohio who provides professional, compassionate, and educational assistance to medical and adult-use customers. The role focuses on exceptional customer service while maintaining compliance with Division of Cannabis Control (DCC) regulations. The position works in a fast-paced retail environment and includes customer assistance, cannabis product education, sales and dispensing documentation, and operational support. The posting also describes maintaining situational awareness, integrity, discretion, and regulatory compliance.

Requirements

• Must be at least 21 years of age.
• Must hold or obtain a Dispensary Employee License from the DCC.
• High school diploma or GED (or equivalent) required.
• Must pass BCI/FBI background checks or applicable Ohio cannabis-regulation background screening.
• Strong communication and interpersonal skills.
• Basic math, computer, and cash-handling skills.
• Ability to stand for extended periods; the posting specifies 8–10 hours in one section.
• Ability to lift up to 25 lbs in one section and up to 30 lbs in another.
• Manual dexterity to operate registers and label products.
• Ability to respond quickly to emergencies.
• Ability to work evenings, weekends, and holidays as scheduled.
• Must complete DCC-compliant onboarding before floor duties.
• Strong observation and conflict-resolution skills.
• Integrity, discretion, situational awareness, and a regulatory compliance mindset.

Nice To Haves

• Retail or hospitality experience preferred.
• Previous security, law enforcement, military, or asset protection experience preferred.
• Valid driver’s license if required for armored escort or site patrol duties.

Responsibilities

• Welcome and assist customers upon arrival.
• Verify customer identification and patient registry status.
• Educate customers on strains, cannabinoids, and product types, and guide them in selecting appropriate products.
• Maintain customer confidentiality and uphold HIPAA standards.
• Maintain accurate sales and dispensing records and follow DCC regulations and OAC 3796 standards.
• Dispense cannabis using MMCP and POS software.
• Report suspicious activity immediately.
• Maintain cleanliness and organization.
• Assist with receiving, labeling, and stocking inventory.
• Perform opening and closing duties and compliance reports.
• Attend training sessions and maintain product knowledge.
• Demonstrate reliability, teamwork, and punctuality.
• Respond quickly to emergencies.
• Communicate through the chain of command and maintain professionalism under pressure.

Benefits

• Competitive health insurance.
• Employee discounts at the company’s dispensaries.
• Hands-on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED