Dispensary Sales Associate (Budtender)
About The Position
The Dispensary Sales Associate (Budtender) is a licensed Dispensary Employee in Ohio who provides professional, compassionate, and educational assistance to medical and adult-use customers. The role focuses on exceptional customer service while maintaining compliance with Division of Cannabis Control (DCC) regulations. The position includes customer assistance and education, ID and patient registry verification, accurate sales and dispensing documentation, cannabis dispensing using MMCP and point-of-sale software, inventory support, store upkeep, and opening and closing duties. The employee must maintain confidentiality and HIPAA standards, report suspicious activity, attend training, and demonstrate reliability, teamwork, and punctuality. DCC-compliant onboarding must be completed before floor duties. The role is with The Garden Dispensary in Sycamore Township and includes scheduled evening, weekend, and holiday work. Physical duties include standing for extended periods, lifting up to 30 pounds as specified in the requirements, operating registers and labeling products, and responding quickly to emergencies.
Requirements
- Must be at least 21 years of age.
- Hold or obtain a Dispensary Employee License from the DCC.
- High school diploma or GED (or equivalent).
- Pass BCI/FBI background checks or other background screening in accordance with Ohio cannabis regulations.
- Strong communication and interpersonal skills.
- Basic math, computer, and cash-handling skills.
- Strong observation and conflict-resolution skills.
- Professionalism under pressure, situational awareness, integrity and discretion, clear chain-of-command communication, a regulatory compliance mindset, and customer service orientation.
- Ability to stand for extended periods, specified as 8–10 hours in the requirements.
- Ability to lift up to 30 pounds in the requirements.
- Manual dexterity to operate registers and label products.
- Ability to respond quickly to emergencies.
- Ability to work evenings, weekends, and holidays as scheduled.
Nice To Haves
- Retail or hospitality experience preferred.
- Previous security, law enforcement, military, or asset protection experience preferred.
- Valid driver’s license if required for armored escort or site patrol duties.
Responsibilities
- Welcome and assist customers upon arrival.
- Verify customer identification and patient registry status.
- Educate customers on strains, cannabinoids, and product types, and guide them in selecting appropriate products.
- Maintain customer confidentiality and uphold HIPAA standards.
- Work efficiently in a fast-paced retail environment.
- Maintain accurate sales and dispensing records.
- Follow DCC regulations and OAC 3796 standards.
- Dispense cannabis using MMCP and POS software.
- Report suspicious activity immediately.
- Maintain cleanliness and organization.
- Assist with receiving, labeling, and stocking inventory.
- Perform opening and closing duties and compliance reports.
- Attend training sessions and maintain product knowledge.
- Demonstrate reliability, teamwork, and punctuality.
- Complete DCC-compliant onboarding before performing floor duties.
- Respond quickly to emergencies.
Benefits
- Competitive health insurance.
- Employee discounts at the dispensaries.
- Hands-on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
