Dispensary Sales Associate (Budtender)
About The Position
King City Gardens (KCG) is a rapidly growing, locally owned and veteran-owned cannabis company founded in 2023. The company serves medical and recreational cannabis markets, operates three dispensaries under The Garden brand, and is expanding its cultivation and manufacturing operations. The Dispensary Sales Associate (Budtender) is often the first point of contact for customers and represents KCG and The Garden. The role focuses on creating a welcoming customer experience, educating customers about cannabis products, and helping them select products that fit their needs while providing exceptional customer service. Associates receive hands-on cannabis education and customer engagement experience, with opportunities for career growth in a supportive, compliant retail environment. This is a full-time position requiring open availability for mornings, midday, evenings, weekends, and holidays. The pay is $18 per hour. Full-time associates are eligible for health, vision, and dental plans after 30 days.
Requirements
- Strong communication and interpersonal skills.
- Basic math, computer, and cash-handling skills.
- Strong observation and situational awareness.
- Conflict resolution and problem-solving skills.
- Clear chain-of-command communication.
- Professionalism under pressure.
- Integrity and discretion.
- Strong customer service orientation.
- Commitment to regulatory compliance.
- Ability to work effectively in a fast-paced retail environment.
- Ability to maintain professionalism and sound judgment in challenging situations.
- Strong teamwork and organizational skills.
- Flexible scheduling, including evenings, weekends, and holidays.
- Must be at least 21 years old, pass a background check, and obtain and maintain a DCC employee badge.
- Ability to meet background screening requirements consistent with Ohio cannabis industry standards.
Nice To Haves
- Previous retail or hospitality experience.
- Previous cannabis industry or customer-facing experience.
Responsibilities
- Welcome and assist customers upon arrival.
- Verify customer identification and patient registry status.
- Educate customers on cannabis strains, cannabinoids, and product types.
- Guide customers in selecting appropriate products.
- Maintain customer confidentiality and uphold HIPAA standards.
- Provide efficient, professional service in a fast-paced retail environment.
- Maintain accurate sales and dispensing records.
- Follow all DCC regulations and applicable OAC 3796 standards.
- Dispense cannabis using MMCP and point-of-sale (POS) software.
- Report suspicious activity immediately.
- Maintain cleanliness and organization throughout the dispensary.
- Assist with receiving, labeling, and stocking inventory.
- Perform opening and closing duties and complete compliance reports.
- Attend training sessions and maintain current product knowledge.
- Demonstrate reliability, teamwork, and punctuality.
- Perform other duties as assigned.
Benefits
- Health plan eligibility after 30 days for full-time associates.
- Vision plan eligibility after 30 days for full-time associates.
- Dental plan eligibility after 30 days for full-time associates.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
