Sales Associate Jobs

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Retail Sales – Part Time

Lowe's Companies, Inc.•Charleston, SC

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for home improvement projects. Associates provide friendly, professional service, listen to customer needs, answer questions, help select and handle merchandise, and guide customers through shopping or checkout. They also organize and replenish merchandise, process orders and deliveries, and may prepare products for customers, such as tinting and mixing paint or cutting pipe, wood, drywall, and blinds. Associates are assigned to a department based on hiring needs and skillsets and may cross-train in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions vary by location and may include indoor and outdoor environments, extreme temperatures, damp or windy conditions, noise, and moving or shaking equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish shelf stock by identifying empty areas and down-stocking merchandise.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.

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