Retail Sales – Part Time

Lowe's Companies, Inc. • Pico Rivera, CA

7d • $17 - $19

About The Position

As a Customer Service Associate at Lowe's, you help customers feel comfortable while shopping by providing friendly, professional service and helping them solve home improvement challenges. You welcome customers, answer questions, help them locate and select products and services, and ensure their needs are met. You may occasionally load merchandise and will spend much of your time listening to customers, answering questions, and organizing merchandise.

Associates work in a department based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily duties vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

This part-time role pays $16.90–$18.50 per hour. Starting pay may vary based on factors including the position offered, location, education, training, and experience. Working conditions may include indoor and outdoor weather, extreme temperatures, wet or humid environments, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds; team lifts or powered equipment may be used when needed and with appropriate training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow applicable lifting guidelines; single lifts are limited to 75 pounds, and team lifts or powered equipment are used when required.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help provide customer service.
• Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally load merchandise and help ensure customer needs are met.

Benefits

• Health insurance options.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program, including work/life services and no-cost counseling.
• Tuition assistance and trade skills scholarships.
• Maternity and parental leave.
• Adoption assistance.
• Associate discount, including a 10% discount, and a broad discount platform.
• Employee Stock Purchase Plan (eligibility-based).
• Annual bonuses (discretionary and eligibility-based).
• Learning and development opportunities.
• Wellness programs.
• Business Travel Accident insurance.
• Deferred compensation plan and grant awards (discretionary and eligibility-based).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed