Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe's and helps them find products and services for their home improvement needs. The role combines customer service with assisting customers in locating and selecting merchandise, answering questions, handling merchandise, and occasionally loading purchases. Associates work in a department determined by store hiring needs and their skillsets, such as Appliances, Flooring, Hardware, Tools, Paint, Plumbing, or Pro Services. Daily responsibilities vary by department and may include preparing merchandise to meet customer needs, such as tinting paint, cutting pipe or wood, and cutting blinds. Associates may also cross-train in other areas of the store. The position may involve occasional travel to meetings, training, or neighboring stores, and work in both indoor and outdoor conditions with varying temperatures, moisture, noise, and moving equipment.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- Six months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver customer service.
- Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and education support programs, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- Associate discount and broader discount platform.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with work/life services and no-cost counseling.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Business Travel Accident insurance.
- Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
