Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You provide friendly, professional service, answer questions, assist with product selection and handling, and help ensure customers’ needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily tasks vary by department and may include organizing and replenishing merchandise, processing orders and deliveries, preparing products to customer specifications, and guiding customers through shopping or checkout. The role may involve working indoors and outdoors in variable weather, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores. The pay range is $16.00–$16.65 per hour; starting pay may vary based on factors including role, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background is encouraged.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and trade-skills scholarships
- 401(k) retirement account with company match
- Employee Stock Purchase Plan
- 10% associate discount and broader discount platform
- Learning and development opportunities
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Annual bonuses, deferred compensation plan enrollment, and grant awards may be available based on eligibility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
