As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You provide friendly, professional service, answer questions, assist customers with selecting and handling merchandise, and help ensure their needs are met. The role may involve loading merchandise, organizing and replenishing shelves, processing orders and deliveries, preparing merchandise to customer specifications, and guiding customers through shopping or checkout. Associates work in a department based on hiring needs and skillsets. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily responsibilities may vary by department, and associates may be cross-trained in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and can include indoor and outdoor weather conditions, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed