Safety Companion Jobs

About The Position

Requirements

• BLS Basic Life Support certification is required within three months of hire.
• Communicate with hospital staff and respond quickly to patient behavioral changes.
• Monitor multiple patients simultaneously and remain alert while on duty.
• Function in stressful and emergency situations.
• Record and communicate patient status or behaviors.
• Use discretion and courtesy when working with patients, visitors, and staff.
• Basic computer operation skills and ability to learn new skills, including Microsoft Windows.
• Multitask and prioritize multiple situations.
• Demonstrate attention to detail, critical thinking, and active listening.
• Follow procedures in emergency and high-stress situations and take direction from staff and clinical or operational leadership.
• Communicate with family members and demonstrate teamwork, conflict resolution, and relationship-building skills.
• Knowledge of HIPAA and medical terminology.

Nice To Haves

• Patient care experience.
• Previous hospital environment experience.

Responsibilities

• Continuously observe assigned patients through a one-way camera and two-way audio, and promptly contact appropriate bedside clinical staff when assistance is needed.
• Report unsafe situations or concerns to direct caregivers by phone and through Epic documentation.
• Participate in hand-offs about assigned patients at the beginning and end of shift assignments.
• Seek help promptly when a patient appears to pose a threat to themselves or others.
• Collaborate in identifying and reporting patient safety issues and help ensure patient environmental safety.
• Provide explanations to patients as needed without counseling or offering opinions.
• Follow documented workflows efficiently.
• Provide customer service to patients, patients’ families, visitors, bedside providers, and employees.
• Document patient care accurately, precisely, and promptly in Epic and patient observation software when applicable.
• Communicate professionally, verbally and in writing, including through a microphone and headset.
• Participate in patient escalation discussions.
• Promote safety and protect the dignity of observed patients.
• Multitask efficiently while maintaining alertness.
• Follow safe work practices, safety rules, and organizational and department safety programs and huddles.
• Perform other duties under a nurse’s direction when observable patient volume is low.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions, when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options.
• Life insurance.
• Mental health resources and discounts.
• Paid time off.
• Parental and FMLA leave.
• Short- and long-term disability.
• Backup care for children and elders.
• Tuition assistance.
• Professional development and continuing education support. Benefits may vary based on market and employment status.