Patient Safety Companion, Emergency Services (DAYS)

Nemours Children's Health•Wilmington, DE

4d•Onsite

About The Position

Nemours Children’s Health is seeking a Patient Safety Companion for Emergency Services in Wilmington, Delaware. The position provides continuous one-on-one supervision to promote patient safety and includes clinical duties equivalent to those of a Nursing Assistant. The schedule is 36 hours per week, 8 a.m. to 8 p.m., with every third weekend. The role supports patients across all age groups, from neonates through adults, through direct observation, assistance with daily activities and other patient care, communication with clinical staff, specimen collection, transport, documentation, and unit support. The companion also contributes to a clean and safe care environment, patient privacy, quality improvement, and departmental and hospital education activities.

Requirements

High school diploma or equivalent.
AHA BLS certification.
Able to read and write accurately.
Able to understand laboratory orders, computer information, and some medical terminology.
Able to obtain specimens, including blood specimens, from a primarily pediatric patient population that may be ill or restricted.

Nice To Haves

At least one year of patient care experience is preferred.

Responsibilities

Provide continuous direct observation of patients while maintaining the ability to safely exit the patient’s room.
Observe and accurately report behaviors that may indicate potential harm to the patient or others, or signs of deterioration, to a nurse or provider.
Assist with patient safety needs and document care appropriately.
Maintain necessary equipment and supplies at established par levels in designated areas.
Help maintain a clean and safe patient care unit.
Assist patients with activities of daily living, such as bathing, feeding, and play, and provide other care as directed.
Assist staff with examinations and treatment procedures, including positioning, holding, and comforting patients.
Ensure supplies are accurately charged.
Contact pharmacy, dietary, and other departments as designated by the Registered Nurse.
Collect patient specimens, including blood, urine, and stool, following policy and attending to patient safety, comfort, and accuracy.
Use hospital information systems for patient care, including documenting vital signs and care activities.
Accurately relay information from physicians, nurses, laboratory personnel, and others.
Transport patients and deliver reports, supplies, and other items to patient units or Nemours/AIDHC locations as needed.
Transport medications from the pharmacy or pneumatic tube system to appropriate licensed personnel for immediate use or storage in the patient care area Medication Room.
Promote patient safety, follow safety standards and procedures, protect patient privacy, and maintain confidentiality.
Cover the patient care unit front desk professionally as needed, including answering calls, greeting patients, sending reports, processing mail, entering orders, and managing medical records.
Participate in departmental and hospital quality assessment and improvement programs, identify opportunities to improve services, and make recommendations or implement actions as appropriate.
Participate in unit, departmental, and hospital education programs.
Attend unit and departmental meetings regularly.
Demonstrate proficiency in caring for patients of all ages, including neonates, infants, toddlers, school-aged children, adolescents, and adults.