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RN- Clinical Expeditor UAMS Clinical Command Center

University of Arkansas•Little Rock, AR
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About The Position

The RN Clinical Expeditor works under the direction of the Director and Clinical Service Manager to expedite, prioritize, synchronize, and mediate clinical issues that create barriers to discharge or delays in patient care. Using clinical expertise throughout patients’ stays and the discharge process, the role helps reduce barriers, improve patient access, and enhance quality of care. The RN collaborates with healthcare providers, patients, physicians, and multidisciplinary care teams to support consistent procedures, patient-flow processes, and communication. The role works closely with local Case Management to identify and help remove barriers to discharge and patient flow, and partners with Command Center operations, nursing and acute care leadership, support services, and Quality to address flow, safety, and capacity concerns.

Requirements

  • Associate's degree, nursing diploma, bachelor's degree in nursing, or master's degree in nursing.
  • Valid RN license.
  • Three years of RN or case-management experience.
  • Current BLS and ACLS certifications.

Nice To Haves

  • Bachelor’s or master’s degree in nursing or a healthcare-related field.
  • One year of supervisory experience in healthcare.
  • Certified Case Manager credential.
  • Proficiency with the Epic Care Management module.

Responsibilities

  • In real time, expedite, prioritize, synchronize, and mediate clinical issues, barriers to discharge, and delays in patient care.
  • Triage alerts and situational-awareness concerns by investigating the electronic medical record and other clinical resources.
  • Communicate and partner with Associate Directors of Nursing when prioritizing movement within a specific area, location, or nursing unit.
  • Manage deviations from patient care pathways and resolve bottlenecks by optimizing and prioritizing with support services and clinical departments.
  • Provide insight and information to Command Center leadership to address patient-flow issues.
  • Work with Case Management to strategize and prioritize needs for patients with long lengths of stay or complex discharges.
  • Collaborate with Command Center operations, Acute Care leadership, and Quality to identify process-improvement strategies, review length of stay and delay trends, support quality initiatives, and enhance patient safety.
  • Define patient-activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrative teams and mitigate over-capacity situations.
  • Develop strategies to manage surges in patient volumes.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents for undergraduate study.
  • Retirement contribution match of up to 10% from UAMS.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

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