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Registered Nurse (RN) - 24-Hour Clinical Support Services

UnitedHealth Group•Seal Beach, CA
•$29 - $52•Onsite

About The Position

Optum CA is seeking a Registered Nurse to join its team in Seal Beach, California. The RN provides comprehensive onsite clinical nursing services for a 24-hour nursing program serving ambulatory, home-based, and telephonic patient care needs. The position primarily handles telephonic triage and care navigation for patients throughout California, using clinical assessments, evidence-based protocols, and nursing judgment to evaluate symptoms, determine appropriate care, educate patients, and coordinate interventions. The RN also provides in-person nursing care and home visits to residents of a large independent senior living community. The role includes clinical assessments, skilled nursing services within scope of practice, chronic disease management support, patient safety, and helping residents maintain health and independence at home. Additional duties include care coordination, transitional care management, post-discharge follow-up, medication support, emergency response, communication with providers, clinical documentation, quality improvement, inventory and supply oversight, and collaboration with interdisciplinary teams. The RN works independently across direct patient care and remote responsibilities, on scheduled day and overnight shifts, and supports timely access to care, quality outcomes, and prevention of unnecessary emergency department visits and hospital admissions.

Requirements

  • Active, unrestricted California Registered Nurse (RN) license.
  • Current Basic Life Support (BLS) certification.
  • Emergency Severity Index (ESI) certification; may be obtained upon hire and must be completed successfully within the designated onboarding period.
  • Ability to travel within the residential community for patient home visits using a personal vehicle or provided cart.
  • Experience working independently to provide skilled nursing care, including catheter placement, lab draw, IV placement or fluids, and wound care.
  • Ability to work onsite full-time.
  • Ability to work both day and overnight shifts as scheduled.
  • Solid clinical assessment, triage, and decision-making skills.
  • Proficiency with electronic health record (EHR/EMR) systems.
  • Excellent verbal and written communication skills.
  • Active California Driver's License, satisfactory driving record, and access to reliable transportation.
  • Comprehensive knowledge of nursing principles, practices, and standards of care.
  • Ability to independently assess, prioritize, and manage multiple patient concerns simultaneously.
  • Ability to recognize urgent and emergent conditions and facilitate timely intervention.
  • Experience managing both in-person and remote patient care responsibilities.
  • Solid organizational and time management skills.
  • Ability to establish effective relationships with patients, families, providers, and multidisciplinary teams.
  • Commitment to patient-centered care, safety, and service excellence.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Advanced Cardiovascular Life Support (ACLS) certification.
  • Five or more years of nursing experience caring for senior or geriatric populations.
  • Experience in ambulatory care, urgent care, home health, care management, telephonic triage, or transitional care management.
  • Experience conducting home visits and community-based nursing services.
  • Knowledge of chronic disease management and population health strategies.
  • Experience working with interdisciplinary care teams.

Responsibilities

  • Provide telephonic triage and care navigation for patients throughout California.
  • Assess patient symptoms using clinical judgment and evidence-based protocols, determine appropriate levels of care, provide education, and coordinate timely interventions.
  • Provide in-person nursing care and home visits for patients living in an independent senior living community.
  • Conduct clinical assessments and deliver skilled nursing services within scope of practice, including catheter placement, lab draws, IV placement or fluids, and wound care.
  • Support chronic disease management, patient safety, and patients’ ability to maintain independence and health in their home environment.
  • Coordinate care, including transitional care management and post-discharge follow-up.
  • Provide medication support and respond to emergencies.
  • Communicate with providers and collaborate with interdisciplinary healthcare teams.
  • Complete clinical documentation and participate in quality improvement activities.
  • Oversee inventory and supplies.
  • Serve as a clinical resource for patients, providers, and staff.
  • Support access, quality, patient experience, and prevention of unnecessary emergency department visits and hospital admissions.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • 401(k) contribution, subject to eligibility requirements.

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