Retail Associate Jobs

About The Position

Requirements

• Availability to work Friday through Sunday.

Responsibilities

• Greet members and guests warmly and professionally, and provide attentive frontline hospitality.
• Assist golfers with check-in and provide information about tee times, merchandise, course details, and membership benefits.
• Promote Arcis memberships by explaining their benefits and encouraging participation.
• Answer phone calls and handle tee-time requests, updates, and guest inquiries.
• Manage the tee sheet to support efficient group pairings, smooth play, and timely starts.
• Coordinate with Starters and Guest Services regarding pace of play, player movement, and group coordination.
• Inform guests of course conditions, cart path rules, maintenance updates, and weather-related changes.
• Use the POS system to check in golfers, collect green and cart fees, and complete merchandise sales.
• Promote and upsell merchandise using product knowledge and guest-focused service.
• Handle cash, including register setup, reconciliation, and closeout procedures.
• Assist with inventory management, restocking, tagging, and rotating merchandise.
• Keep the Golf Shop clean, organized, professional, and attractively displayed; dust, vacuum, and empty trash as needed.
• Report maintenance issues and product shortages to management.
• Collaborate with Guest Services, Player Assistants, and Management to coordinate service across departments.
• Assist with Starter duties and first-tee logistics when needed.
• Perform other duties as assigned by the Head Golf Professional or Golf Operations Manager.

Benefits

• Medical insurance
• Mental health benefits
• Dental insurance
• Vision insurance
• Life insurance
• Accident and critical illness insurance
• Pet insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food and beverage discounts throughout the portfolio
• Golf benefits
• Employee assistance program
• Career growth opportunities
• Flexible schedules
• Development opportunities