Retail Sales Associate - Part Time

Curaleaf•Glen Cove, NY

6d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to provide welcoming, informative, and inclusive customer service in its Carle Place, New York store. The associate serves as a brand representative and product resource, helping customers explore cannabis products, make informed choices, and complete purchases. The role involves building customer relationships, supporting sales goals, maintaining store standards, and working collaboratively in a fast-paced, compliance-driven retail environment. The position is scheduled for 16–26 hours per week. Employees must be available to work weekends, evenings, and holidays, with flexibility for various shifts and occasional overnights. The stated hourly pay is $18. The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and changing conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and the ability to connect with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm, solution-oriented approach under pressure.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch or crawl; use hands and fingers to feel; reach; and lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to climb and balance occasionally, and close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in a changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build genuine customer connections, ask questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update profiles, and process transactions accurately.
Keep the sales floor and backroom clean, organized, and stocked.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, product knowledge, and customer trust.
Highlight deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.