Part-Time Retail Merchandise Associate

TJX•Marshfield, MA
•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience practices, and maintaining a clean and organized store environment. The associate adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. Responsibilities include assisting with customer transactions and returns, promoting credit and loyalty programs, processing merchandise for the sales floor, maintaining merchandising standards, and participating in store recovery, cleanliness, safety, and shrink-reduction efforts. The associate supports a positive store culture through honesty, integrity, and respect, and provides and accepts recognition and constructive feedback. Other duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfying customer experience through customer engagement and by following established customer experience practices.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Maintain merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organization, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Provide and accept recognition and constructive feedback.
  • May be cross-trained to work in multiple store areas to support business needs.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical insurance for associates meeting service or hours requirements
  • Dental insurance for associates meeting service or hours requirements
  • Vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays for associates meeting service or hours requirements
  • Paid vacation for associates meeting service or hours requirements
  • Paid sick leave for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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