Resident Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Commitment to a client-centered philosophy and skill in creating and maintaining a healthy environment.
• Energetic, dedicated to the mission, and flexible.
• Basic computer literacy and some proficiency with Microsoft Office applications.
• Experience with programs, the client population, similar populations, or other relevant social services experience.
• Valid driver’s license; must meet company insurance requirements and complete company-provided driver training.

Responsibilities

• Deliver basic services, including shelter, food, and hygiene products, to veterans at the facility.
• Facilitate communication among clinical staff, program staff, and clients to support a harmonious and therapeutic community environment.
• Help organize and provide daily client services, including move-in and move-out assistance, meal periods, and distribution of schedules for groups and classes.
• Handle and deliver client mail.
• Serve as the first point of contact for clients’ basic room-related needs and help them maximize their quality of living at the facility.
• Prevent and de-escalate verbal and physical altercations and submit timely incident reports to the Lead Resident Assistant and Program Manager.
• Address client issues promptly to avoid interruption of services.
• Communicate site needs to the Lead Resident Assistant, help maintain supply inventory, and ensure supplies are stored properly.
• Assist with facility maintenance and upkeep and ensure the facility is ready for inspections.
• Assist with toxicology testing to promote a sober environment in accordance with internal and grant requirements.
• Assist with implementing site safety and emergency procedures.
• Conduct bed checks and room inspections to help ensure a clean, safe, hazard-free environment.
• Complete administrative documentation, including bed checks, inspections, incident reports, and client logs.
• Track residential services provided at the facility and attend to related administrative needs.
• Facilitate clients’ routine daily living activities.
• Follow the site work order procedure.
• When requested and qualified, drive company vehicles for work-related activities, including client transportation, after completing provided driver training.
• Perform other duties as assigned.