Resident Assistant - Driver
About The Position
The Resident Assistant supports the daily delivery of basic residential services at a U.S.VETS transitional or permanent housing facility. The role reports directly to the Lead Resident Assistant and/or the Program Manager at the applicable U.S.VETS site and helps maintain a safe, harmonious, and therapeutic community for residents. Staff with a valid driver’s license who meet company insurance requirements may be asked to complete company-provided driver training and drive company vehicles for work-related activities, including client transportation. The position is classified as non-exempt.
Requirements
- High school diploma or equivalent.
- Good communication and interpersonal skills.
- Ability to work collaboratively with residential staff.
- Commitment to a client-centered philosophy and skill in creating and maintaining a healthy environment.
- Energetic, dedicated to the mission, and flexible.
- Basic computer literacy and some proficiency with Microsoft Office applications.
- Experience with programs, the client population, similar populations, or other relevant social services experience.
- Valid driver’s license; must meet company insurance requirements and complete company-provided driver training.
Responsibilities
- Deliver basic services, including shelter, food, and hygiene products, to veterans at the facility.
- Facilitate communication among clinical staff, program staff, and clients to support a harmonious and therapeutic community environment.
- Help organize and provide daily client services, including move-in and move-out assistance, meal periods, and distribution of schedules for groups and classes.
- Handle and deliver client mail.
- Serve as the first point of contact for clients’ basic room-related needs and help them maximize their quality of living at the facility.
- Prevent and de-escalate verbal and physical altercations and submit timely incident reports to the Lead Resident Assistant and Program Manager.
- Address client issues promptly to avoid interruption of services.
- Communicate site needs to the Lead Resident Assistant, help maintain supply inventory, and ensure supplies are stored properly.
- Assist with facility maintenance and upkeep and ensure the facility is ready for inspections.
- Assist with toxicology testing to promote a sober environment in accordance with internal and grant requirements.
- Assist with implementing site safety and emergency procedures.
- Conduct bed checks and room inspections to help ensure a clean, safe, hazard-free environment.
- Complete administrative documentation, including bed checks, inspections, incident reports, and client logs.
- Track residential services provided at the facility and attend to related administrative needs.
- Facilitate clients’ routine daily living activities.
- Follow the site work order procedure.
- When requested and qualified, drive company vehicles for work-related activities, including client transportation, after completing provided driver training.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
