Research Coordinator Jobs

About The Position

Requirements

• Bachelor's degree or combined education and experience consistent with USC requirements.
• Minimum one year of experience in research, healthcare, community outreach, patient navigation, project coordination, or a related field.
• Fluency in both English and Spanish (written and verbal) required.
• Demonstrated ability to effectively communicate with diverse patient populations.
• Excellent interpersonal, organizational, and communication skills.
• Ability to independently manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Ability to work independently and collaboratively within multidisciplinary teams.

Nice To Haves

• Demonstrated success recruiting and retaining participants for clinical research studies, implementation programs, or community-based health initiatives.
• California Pharmacy Technician license or experience working in pharmacy practice.
• Experience working with ambulatory care, chronic disease management, medication therapy management, or other clinical initiatives.
• Community Health Worker (CHW), Promotora, Patient Navigator, Care Coordinator, or similar community-facing experience.
• Experience working with medically underserved and Spanish-speaking communities.
• Familiarity with REDCap, electronic health records, or other research databases.
• Knowledge of Good Clinical Practice (GCP), HIPAA, and human subjects research regulations.
• Experience preparing educational materials, outreach campaigns, newsletters, presentations, or social media content.
• Experience supporting grant-funded programs or clinical implementation projects.

Responsibilities

• Lead recruitment and enrollment of participants into clinical and pilot programs, with particular emphasis on engaging Spanish-speaking and historically underserved populations.
• Develop and implement innovative patient recruitment, engagement, and retention strategies.
• Conduct outreach primarily through phone calls, but may include outreach through clinics, community organizations, pharmacies, community events, health fairs, and other community settings.
• Build and maintain strong relationships with healthcare providers, health plans, community organizations, pharmacies, and referring partners to increase awareness of and participation in California Right Meds Collaborative and similar programs.
• Educate patients regarding CMM and the importance of medication optimization, research participation, and program benefits using culturally and linguistically appropriate communication.
• Screen potential participants for eligibility and coordinate enrollment activities.
• Maintain ongoing communication with participants to improve retention and successful completion of study activities.
• Assist with development and implementation of culturally responsive recruitment strategies for diverse populations.
• Coordinate participant scheduling, follow-up visits, surveys, and program/study-related activities.
• Maintain accurate program/study records, regulatory documentation, and participant files in accordance with institutional, sponsor, and regulatory requirements.
• Assist with informed consent, participant education, and program/study documentation.
• Collect, enter, and manage research and program data using approved electronic systems.
• Coordinate specimen collection and other program/study procedures, as appropriate.
• Monitor recruitment progress and prepare routine enrollment reports.
• Support development of recruitment materials, educational resources, presentations, newsletters, social media content, and other outreach materials.
• Participate in program meetings and provide updates on recruitment metrics, program activities, and participant engagement.
• Maintain databases and prepare recruitment and program performance reports.
• Support continuous quality improvement initiatives related to recruitment and participant experience.
• Work collaboratively with investigators, pharmacists, pharmacy technicians, community health workers, healthcare providers, health plans, and external partners.
• Represent the USC Mann School of Pharmacy and Pharmaceutical Sciences at community outreach events, stakeholder meetings, and professional conferences, as appropriate.
• Participate in educational and professional development activities related to clinical research, implementation science, CMM, and community engagement.
• Perform other duties as assigned.

Benefits

• The hourly rate range for this position is $32.01 - $33.76.