Receptionist Jobs

About The Position

Requirements

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.
• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable - varies by practice).
• Ability to handle a high-volume practice.

Nice To Haves

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Responsibilities

• Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
• Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

Benefits

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.