Ferrari Silicon Valley - Receptionist

indiGO Auto Group•Redwood City, CA

15h•Onsite

About The Position

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 27 timelessly modern franchised dealerships in eleven US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and Little Rock, AR! indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, McLaren, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well the best people – come and join us today! indiGO Auto Group’s Ferrari Silicon Valley is seeking a full-time Receptionist to join our team. This is a great opportunity to work for an exciting company in a fast-paced environment.

Requirements

Positive attitude
Maintain professional appearance, as well as warm and engaging demeanor, at all times
Ability to communicate both verbally and with written documentation
Ability to multitask
Willing to submit to a drug test and criminal background check
Must have a valid driver’s license

Responsibilities

Answer all incoming calls and direct phone calls to appropriate department or staff member.
Clearly communicate caller and customer inquiries to the appropriate party.
Welcome visitors to the showroom.
Warmly acknowledge and greet walk-ins.
Offer assistance and drinks.
Maintain showroom appearance (customer lounge, configurator room, reception area).
Take inventory of supplies and restock/order as necessary.
Replenish supplies in customer lounge, breakroom, and upstairs lounge.
Distribute mail and create UPS labels.
Book Atelier/Tailor-Made appointments.
Book Factory Tours.
Engage with service clients and orphan owner via phone and email.
Scheduling, data collection, event rsvp, service follow-up, etc.
Perform clerical duties such as filing, photocopying, and other assistance as needed to offer support across the organization.
Scan Service RO’s.
Send out Marketing materials.
Provide New Car Invoices.
Assist in marketing activations
All other duties assigned by Management.