Medical Receptionist

Public Health Management Corporation • Philadelphia, PA

8h • Onsite

About The Position

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator. This role involves serving diverse patient populations including pediatric, adult, and geriatric, as well as specific groups such as bariatric patients, patients with exceptional communication needs, patients with developmental delays, patients at the end of life, and patients under isolation precautions. The position also requires adherence to PHMC compliance standards, including the Code of Conduct, Whistleblowers, and Conflict of Interest Policies, as well as staying updated on federal, state, and PHMC regulations. Compliance with HIPAA and Confidentiality Policies, along with standards from the Department of Public Health (DPH), The Joint Commission, and other accreditation bodies, is mandatory. Additionally, adherence to Infection Control and Environment of Care Guidelines and Procedures is expected.

Requirements

• Knowledge of billing procedures and Insurance verification
• Data Entry
• Knowledge of medical terminology
• Familiar with Managed Care Plans and Referral Process
• Extensive Organization Skills
• Must have a pleasant manner.
• Ability to manage and complete work assigned by several staff members
• Must be flexible
• At least one (1) year of experience in a medical office environment is required.
• High School Diploma or GED equivalent

Responsibilities

• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Answer Phones
• Complete Managed Care Referrals
• Obtain Pre-Certs when needed
• Responsible for patient registration data entry
• Verify Insurance
• Daily Batching of encounter forms
• Log referrals in the tracking system
• Follow up for reports from specialists
• Arrange transportation when needed for patients
• Assist patients when needed
• Review the patient's charts and encounter forms for completion
• File reports, file charts
• Perform other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees