Medical Receptionist

ONE Health Ohio•Youngstown, OH

2d•Onsite

About The Position

ONE Health Ohio is looking for a medical receptionist with a passion for helping others to be the first and last point of contact for our patients. Our offices are fast paced, team oriented and dedicated to providing excellent patient-centered care. At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! If you would like to work for an established practice that values both patients and their employees, please apply today!

Requirements

Ability to maintain confidentiality
Present a positive and professional attitude
Planning and organizational skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to identify problems and to propose feasible solutions
Ability to maintain accurate records
Ability to enter and maintain data in various company software programs.
Knowledge of company’s policies and procedures.
Knowledge of modern office equipment, troubleshooting, practices, and procedures.
Interpersonal/human relations skills
Proficient telephone skills
Time Management
Attention to detail
High school diploma or equivalent
Previous medical office or receptionist experience preferred
Familiarity with insurance information verification
Sliding fee scale competency
CPR or ability to obtain

Responsibilities

Greet and check in patients in a friendly and professional manner.
Handle all calls in a timely and professional manner.
Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.
Completing new patient profiles.
Verify insurance and collect co-pays.
Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
Handle patient intake forms and documentation.
Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
Set up follow-up appointments and providing the patient their patient plans.
Reconcile the nightly deposit as per policy.
Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
Other duties as assigned