Receptionist Jobs

About The Position

Requirements

• Dental front office experience required
• High School Diploma or GED
• Strong communication and organizational skills
• Experience with Diamond Dental, Dentrix, Open Dental, or similar dental software
• Excellent phone etiquette
• Basic knowledge of office equipment (computer, email, copier, fax, phone systems)
• Customer Service: Responds promptly to patient needs, manages sensitive or emotional situations professionally, and consistently delivers a positive patient experience.
• Written Communication: Writes clearly and professionally; accurately edits and interprets written information.
• Teamwork: Works collaboratively, welcomes feedback, supports team goals, and contributes to a positive and encouraging work environment.
• Ethics & Professionalism: Treats all individuals with respect, upholds commitments, maintains integrity, and follows organizational values.
• Organizational Support: Follows policies and procedures, completes administrative tasks accurately and on time, and supports the organization's mission and values.
• Attendance & Punctuality: Arrives consistently on time, ensures responsibilities are covered when absent, and maintains reliability in all scheduling commitments.

Responsibilities

• Manage appointment scheduling and ensure smooth office flow
• Greet and welcome patients, maintaining a positive and professional environment
• Handle recalls and follow-up scheduling
• Present and plan treatment independently
• Verify insurance and collect co-payments
• Support office operations with accuracy and attention to detail

Benefits

• Paid Time Off (PTO) & Sick Days
• Dental Benefits (Clove Care membership)
• Monthly Bonus Opportunities
• Dental insurance
• Flexible schedule
• Paid time off