Dental Receptionist

Specialized Dental PartnersMemphis, TN
Onsite

About The Position

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while helping ensure the smooth day-to-day operation of our practice. For more than 21 years, our practice has proudly served Memphis and the surrounding communities with exceptional patient care. We're looking for a warm, professional, and quick-thinking individual who enjoys helping others and thrives in a collaborative, patient-focused environment.

Requirements

  • High school diploma or equivalent
  • 1+ years of experience in a dental front office role, including knowledge of dental insurance verification and benefits
  • Excellent communication and customer service skills
  • Reliable, organized, and detail-oriented
  • Experience with dental practice management software
  • Proficiency with computers, including Microsoft Office applications
  • Knowledge of dental insurance and billing procedures

Responsibilities

  • Greet patients warmly and ensure a welcoming, professional environment
  • Schedule and confirm appointments, manage provider calendars
  • Answer phone calls, respond to inquiries, and manage patient communication
  • Verify insurance coverage and obtain necessary pre-authorizations
  • Process payments, handle billing, and maintain accurate financial records
  • Maintain patient records and ensure accurate data entry
  • Coordinate patient flow and assist with administrative support as needed
  • Ensure compliance with patient confidentiality and HIPAA regulations
  • Additional responsibilities may be assigned

Benefits

  • Medical
  • Dental
  • Vision
  • 401K
  • Flexible Spending Accounts
  • Paid Time Off
  • Paid Holidays
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