Receptionist Jobs

About The Position

Requirements

• Proven experience as a Customer Service Rep, Receptionist, or Administrative assistant (2+ yrs min)
• Familiarity with phone etiquette and customer service principles
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Proficient in typing and computer skills, including knowledge of Microsoft Word & Excel, & Google sheets
• Ability to maintain confidentiality and handle sensitive information with discretion
• Must be dependable & punctual

Responsibilities

• Answer and assist incoming customer calls, scheduling job tickets and processing payments in a professional and friendly manner
• Maintain customer accounts, make collection calls, assist in service billing, process payments and update customer records
• Assist with administrative tasks such as data entry, filing, and document preparation
• Provide minor technical support for customers w/generators & monitor service and system set-ups
• Provide general support to customers, co-workers and management

Benefits

• A positive and collaborative work environment
• Voluntary Life Insurance
• Short and Long Term Disability
• Medical, Dental and Vision
• 401K Matching (after 6 months of employment)
• ASK - Possible Commissions
• Paid time off