Medical Receptionist (Baldwin Park - Temp Position)

EL PROYECTO DEL BARRIO INC•Baldwin Park, CA

5d•$23 - $27•Onsite

About The Position

This position will greet patients, answer phones, schedule appointments, and perform other front desk activities. The role involves greeting medical clinic patients, collecting necessary information for check-in, receiving and directing phone calls, scheduling and coordinating appointments, verifying patient insurance information, and making appointment reminder calls. Additionally, the position will complete front office administrative tasks, order and maintain supplies, and file documents according to record retention policies. The role is a temporary position expected to last less than 6 months.

Requirements

High school diploma or equivalent OR a combination of education and related work experience.
0 to 1 year of related experience.
Knowledge of administrative support processes and procedures.
Knowledge of basic medical terminology.
High level of professionalism, customer service, and interpersonal skills.
Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.
Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
Ability to type accurately and efficiently.
Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
Ability to pleasantly and effectively represent the organization.
Must provide proof of required vaccinations by federal, state, and local funding sources.
Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.

Nice To Haves

Associate’s degree or equivalent OR a combination of education and related work experience preferred.
Bilingual in English and Spanish highly preferred.
Medical office experience preferred.
Bilingual (English/Spanish) preferred.
BLS/CPR certification preferred.

Responsibilities

Greet medical clinic patients upon arrival, collect necessary information, and get patients checked in.
Receive phone calls and screen and direct calls.
Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.
Verify patient insurance information.
Make appointment reminder phone calls.
Complete medical clinic front office administrative tasks.
Order and maintain front desk supplies.
File documents and follow record retention policies.
Perform other duties as assigned.