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Medical Receptionist - Louisville, KY

Crossroads Treatment Centers•Jeffersontown, KY
•Onsite
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About The Position

Crossroads Treatment Centers is seeking a Medical Receptionist to provide excellent customer service, check in patients, receive payments, and assist in daily operations. The role involves maintaining a friendly, professional attitude, offering a "white glove" experience, and guiding new patients through their intake process. Responsibilities include collecting samples for drug screens, maintaining financial records, coordinating with medical and clinical staff, and overseeing patient accounts. Crossroads Treatment Centers is dedicated to providing accessible, high-quality, evidence-based medication-assisted treatment (MAT) for opioid use disorder, with a mission to combat the opioid epidemic and support patient recovery.

Requirements

  • High School Diploma or GED required
  • Customer Service experience in a fast-paced environment preferred
  • Experience in healthcare, addiction medicine, office administration preferred
  • Lived Addiction experience is a plus

Nice To Haves

  • Customer Service experience in a fast-paced environment
  • Experience in healthcare
  • Experience in addiction medicine
  • Experience in office administration
  • Lived Addiction experience

Responsibilities

  • Provide excellent customer service
  • Check in patients
  • Receive payments
  • Assist in daily operations
  • Maintain a friendly, professional attitude towards patients
  • Offer a "white glove" experience
  • Provide an exceptional experience by guiding new patients through their intake process
  • Collect urine and saliva samples for patient drug screens as needed
  • Maintain daily financial records and reports
  • Coordinate with medical and clinical staff to coordinate intakes
  • Provide clerical and logistical support
  • Oversee patient accounts and financial responsibilities

Benefits

  • Daily impact on many lives
  • Excellent training
  • Mileage reimbursement
  • Community events that promote belonging and education
  • Opportunity to save lives every day
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Annual Continuing Education Allowance (in related field)
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health day
  • Calm subscription for all employees

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

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