Medical Receptionist (Per Diem)

Herself Health • Saint Paul, MN

5d • Hybrid

About The Position

Herself Health is building a new model of primary care for women 60+ to solve long-standing problems such as rushed appointments, long wait times, and care that is generalized rather than specialized towards women’s needs later in life. Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community. The Per Diem Medical Receptionist will work closely with patients and interdisciplinary care team to ensure a seamless and positive patient experience at every touchpoint. This role is ideal for someone who is flexible, dependable, and passionate about helping women thrive in their later years. With the Highland Park Clinic as your home clinic, this position may be required to float to other locations from time to time.

Requirements

• Previous experience as a medical receptionist or in a healthcare admin role
• Demonstrated ability to manage a variety of administrative responsibilities
• Proficient with electronic medical records (EMR) and basic computer skills
• Strong interpersonal and communication skills; a true “people person”
• Ability to travel reliably between clinic locations based on scheduling needs

Responsibilities

• Float to various clinic locations to provide coverage as needed
• Greet and check in patients warmly upon arrival to ensure a welcoming experience
• Handle all front desk operations including, but not limited to, answering phone calls, scheduling appointments, addressing patient inquiries, and screening calls
• Assist with patient appointments, including intake paperwork, check-in/check-out, and follow-up coordination
• Maintain and update patient records in accordance with compliance guidelines
• Support clinic operations by managing referrals, prescription requests, and other clerical tasks
• Work closely with the clinical team to support overall patient flow and clinic efficiency
• Access and gather relevant medical history and referral information when appropriate
• Ensure a high standard of professionalism, confidentiality, and service in every patient interaction

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed