Quality Specialist Jobs

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Quality Assurance Specialist

Sparx Hockey•Acton, MA
•$60,000 - $80,000•Onsite

About The Position

We are seeking a detail-oriented and analytical Quality Assurance Specialist to maintain and elevate our product and process standards. In this role, you will be the custodian of our Quality Management System (QMS), driving continuous improvement from internal processes to external supplier relationships. The ideal candidate thrives on data-driven decision-making, possesses excellent organizational skills for documentation, and ensures our measuring equipment remains precise and compliant.

Requirements

  • Bachelor’s degree in Engineering, Quality Management, Technical Writing, or a related field (or equivalent practical experience).
  • 3–5 years of experience in a QA or Quality Engineering role, ideally within a regulated environment (e.g., Manufacturing, Aerospace, Medical Devices, or Software/IT depending on your industry).
  • Strong proficiency with QMS software and digital document control systems.
  • Solid understanding of statistical analysis tools (e.g., Excel, Minitab, SPC charts) to interpret process data.
  • Familiarity with calibration standards and tracking tools.
  • High attention to detail, strong cross-functional communication, objective problem-solving mindset, and clear technical writing abilities.

Nice To Haves

  • ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or Six Sigma Green/Black Belt.

Responsibilities

  • Quality Management System (QMS) Ownership: Maintain, update, and audit the company’s QMS documentation (SOPs, work instructions, quality manuals) to ensure alignment with industry regulations and standards.
  • Data Collection & Health Monitoring: Establish KPIs, collect performance data, and perform statistical analysis to proactively monitor product and process health, identifying trends, defects, and areas for improvement.
  • Supplier Quality Management: Partner with suppliers to define quality expectations, conduct supplier audits, and collaboratively implement Corrective and Preventive Actions (CAPA) to improve inbound material and process quality.
  • Equipment & Calibration Management: Manage the schedule, execution, and documentation of all equipment calibrations and maintenance to guarantee inspection and testing accuracy.
  • Root Cause Analysis & CAPA: Lead investigations into product deviations, customer complaints, or internal non-conformances, utilizing root-cause analysis methodologies (e.g., 5 Whys, Fishbone) to implement permanent solutions.
  • Cross-Functional Support: Train internal teams on quality protocols, compliance standards, and document control best practices.

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