Quality Control Specialist -Security Industry
About The Position
Servexo Protective Services is seeking a Quality Control Specialist to administer the Contractor Quality Control Program for a multi-year Department of the Navy armed and unarmed local guard services contract. The role combines quality management, security operations compliance, and government contract program support. The specialist works with the Program Manager, Site and Shift Supervisors, and the Government’s Contracting Officer’s Representative (COR) on contract performance, documentation, and reporting. Work is performed in a combination of office and field environments, including indoor post inspections, outdoor perimeter checks, and access to pier and fuel terminal areas. The role involves working in a DoD security environment with armed guard personnel, restricted areas, and active fuel terminal operations. The schedule is described as part-time, with additional hours occasionally needed before Performance Assessment Board meetings, COR inspections, or contract deliverable deadlines. Occasional lifting of up to 25 pounds and the ability to walk, stand, and conduct extended post inspections are required. The position is in person and requires travel between inspection sites using reliable personal transportation.
Requirements
- At least 3 years of quality control, contract compliance, or security operations management experience; federal government service contracts are strongly preferred.
- Working knowledge of DoD/Navy contract performance management, including PWS execution, Quality Control Plans, Performance Assessment Plans, and CDR response.
- Familiarity with CNIC guard force standards, NAVFAC contracting requirements, and applicable OPNAVINSTs governing armed security force operations.
- Ability to prepare professional written reports, corrective action plans, and government correspondence.
- Strong organizational skills and ability to manage multiple certification tracking systems, inspection schedules, and reporting deadlines simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with electronic document management systems.
- Must pass a criminal background investigation and obtain base access credentials.
- Valid Florida driver’s license and reliable personal transportation for travel between inspection sites.
- Five years of security/guard services QMS experience, as stated in the application questions.
- Required CMQ/OE certification from ASQ.
- One year of DoD experience, required.
- Ability to lift up to 25 pounds, walk, stand, and conduct extended post inspections.
Nice To Haves
- Associate’s or Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or a related field.
- Prior military, law enforcement, or DoD armed security contractor experience.
- ASIS International certification (CPP, PSP, or APP).
- Direct experience with SCA (Service Contract Act) compliance and wage determination administration in a federal contract environment.
- Prior experience responding to Government CDRs, performance deductions, or CPARS evaluations.
- Experience with federal government service contracts.
Responsibilities
- Develop, implement, maintain, and update the written Contractor Quality Control Plan in compliance with the PWS.
- Design and execute a systematic inspection schedule covering guard posts, shifts, and duty positions across both contract locations.
- Identify and document non-compliance and coordinate corrective actions with the Program Manager and Supervisors before the Government identifies a deficiency.
- Monitor FPCON changes and verify that the guard force responds in accordance with pre-planned contract requirements.
- Prepare and maintain Performance Assessment Worksheets (PAWs) documenting quality-control inspection outcomes at the frequency required by the PAP.
- Compile and submit Monthly Performance Assessment Summaries (MPAS) to the Program Manager for submission to the COR.
- Maintain a master tracking system for personnel certifications, including initial and annual sustainment training, CPR/AED/First Aid, weapons qualifications, quarterly deadly force training, and physical fitness testing.
- Represent the Program Manager on quality and compliance matters with the Government COR, Senior Performance Assessment Representative (SPAR), and Performance Assessment Representatives (PARs).
- Review Incident Reports, Daily Security Logs, and Discrepancy Reports for completeness, accuracy, and compliance with reporting timelines.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
