Quality Specialist Jobs

About The Position

Requirements

• Bachelor’s degree in healthcare or related field required.
• Hold Nationally recognized certification (MT, ASCP, CLS or NCA) by the American Society of Clinical Pathologist (ASCP) eligible.
• Five (5) years of laboratory experience.

Responsibilities

• Provides advanced consultation to departmental team members to optimize use of information systems to include MediaLab, SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.
• Recommends system usage improvements to enhance departmental workflow and efficiency.
• Prepares the department for system upgrades or maintenance.
• Performs occasional informal end user system training on various departmental specific applications.
• Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL report writing tools.
• Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user productivity improvement or departmental file-sharing.
• Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject matter expert under the lead of or in conjunction with Information Services.
• Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.
• Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.
• Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.
• Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.
• Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission and the College of American Pathologists.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Understands the core business practices of the department.
• Cross-trains other team members as necessary to provide backup.
• Documents processes and activities.
• Provides on-call support as needed.
• Perform Specimen collection procedures, specimen receiving, and processing as needed it.
• Responsible for an active role in the Lab Quality Improvement Program

Benefits

• Multiple medical, prescription, dental, and vision plans
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
• On-site pharmacy and discounted health services
• Wellness incentives—earn up to $500/year
• Competitive 401(k) plan with up to 5% employer match
• Group life, short‑term, and long‑term disability insurance at no cost
• Nearly five weeks of PTO—including vacation, holidays, and sick leave
• Four-week paid parental leave for eligible team members
• Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
• “Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
• Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
• Full career development resources: coaching, workshops, events, and leadership training
• Employee Assistance Program (EAP) offering confidential counseling services
• Access to discounts on attractions, travel, cell phones, insurance, and more