Qa Engineer Jobs

About The Position

Requirements

• 5+ years of experience testing software products, including designing, building, and maintaining automated testing frameworks and test suites across web, mobile, API, hardware-integrated, or distributed systems.
• Experience developing automated tests and quality tooling using languages such as Java, Kotlin, JavaScript/TypeScript, Python, or similar technologies.
• Strong comfort working with physical devices, hardware integrations, networking, and troubleshooting real-world system issues.
• Proven ability to create test plans, regression strategies, release validation processes, and quality standards.
• Ability to work closely with engineering teams to understand system architecture, APIs, integrations, and technical implementation details.
• Experience supporting pilots, customer deployments, and validating products in production-like environments.
• Strong communication skills and experience partnering with Product, Engineering, Operations, and Customer-facing teams.

Nice To Haves

• Experience testing Voice AI, speech recognition, conversational AI, natural language processing, or voice-enabled applications.
• Experience testing AI, machine learning, computer vision, camera systems, or video analytics products.
• Experience testing hardware and software integrated solutions.
• Familiarity with real-time audio or video streams, camera feeds, microphones, sensor-based systems, or latency-sensitive applications.
• Experience with drive-thru, restaurant, retail, kiosk, or point-of-sale technologies.
• Experience supporting field pilots and customer deployments.
• Experience leveraging AI tools to improve software quality and test automation.

Responsibilities

• Own test automation strategy. Design, build, and maintain automated testing frameworks and test suites that improve coverage, reduce manual effort, and increase release confidence across software and hardware products.
• Own quality across software and hardware solutions. Develop and execute testing strategies that ensure reliable performance across drive-thru applications, hardware devices, integrations, and customer environments.
• Support zero-to-one product development. Partner closely with Product and Engineering teams throughout discovery, development, pilots, and commercialization efforts to bring new products from concept to scale.
• Test AI-powered and solutions. Validate voice AI, speech recognition workflows, computer vision systems, camera technologies, and other AI-powered products through structured testing, automation, and real-world validation.
• Lead test planning and execution. Create test plans, test cases, regression suites, and release validation processes to ensure product quality and reliability.
• Validate hardware integrations. Test and troubleshoot cameras, media players, digital menu boards, kiosks, payment devices, networking equipment, and other drive-thru technologies.
• Partner directly with customers and field teams. Support pilots, field testing, customer deployments, and issue investigation in real-world restaurant environments.
• Collaborate across teams. Work closely with Product, Engineering, Hardware Operations, and Customer Care to identify risks, resolve issues, and continuously improve quality.
• Leverage AI tools to improve quality. Utilize AI tools to accelerate test creation, debugging, issue investigation, and overall testing efficiency. Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.
• Organized & Systems-Minded: Proven ability to bring structure to complex workflows, leveraging spreadsheets to organize personal workload, track team deliverables, and streamline processes.

Benefits

• Competitive compensation and benefits programs
• Healthy lifestyle support
• Flexibility to meet changing needs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits