Property Manager Jobs

About The Position

Requirements

• Bachelors or equivalent
• 3+ years of directly relevant Property Management experience or 5+ in equivalent customer service field
• Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
• Ability to effectively communicate both orally and in writing with peers, managers and clients

Nice To Haves

• Excellent verbal and written communication skills required
• Understanding of marketing and customer service principles
• Understanding of financial and accounting principals
• Working knowledge of budgets and financial statements
• Working knowledge of contracts and agreements
• Working knowledge of building and grounds maintenance
• Knowledge of relevant local, state and federal legislation and regulations

Responsibilities

• Ensure that property, vendor and lease agreements are properly maintained and kept up to date in accordance with company policy.
• Enforce terms of tenant and vendor agreements including policies and procedures outlined by the property management team.
• Obtain estimates/bids for property services, negotiate and manage contracts with outside vendors.
• Track service orders and compliance of all outside vendors.
• Become proficient with the building systems, mechanical systems and the property management software.
• Establish reporting protocols for maintenance requests, preventative maintenance, vendor and tenant certificates of insurance and key lease date tracking.
• Conduct regular inspections of the property and tenant spaces to ensure compliance with leases and the general upkeep of the property.
• Oversee capital improvement projects.
• Provide excellent tenant service.
• Establish relationships, maintain frequent communication and create a positive environment for tenant feedback.
• Onboard all new tenants, provide all introductory information, emergency contacts, insurance requirements, rent collection procedures and maintenance request procedures.
• Coordinate all tenant move-ins/move-outs
• Investigate and resolve tenant complaints and concerns in a timely and efficient manner
• Implement a process for proactive tenant outreach
• Work closely with the Senior Property Accountant during the monthly reporting process.
• Provide variance analysis explanations to be included in the monthly reporting package.
• Communicate directly with the JV partner and coordinate with the Senior Property Accountant when necessary.
• Approve invoices to be paid by the property and research/resolve billing issues
• Assist in managing the property's cash reserves for distributions and coordinate with accounting
• Prepare a monthly PPR to be reviewed by internal ownership
• Provide a 5-year property outlook as requested by ownership
• Serve as the point person during the initial implementation of Kardin software and transition the current Excel-based budget into Kardin budget software.
• Prepare an annual budget to be approved by JV partner, coordinating with operations, accounting, leasing etc.
• Communicate with the leasing team on a regular basis to ensure TI, lease commissions and amendments are updated in the annual budget.
• Reforecast as necessary
• Annually reconcile CAM and communicate with tenants.
• Work with tenants to resolve CAM questions.
• Periodically review CAM expenses and determine if monthly billing should be adjusted.
• Periodically review CAM for leakage and adjust spending as needed