Program Manager Jobs

About The Position

Requirements

• Bachelor's degree from an accredited institution.
• Minimum of four (4) years of experience managing related recruiting programs.
• Strong analytical thinking and problem-solving skills, with demonstrated ability to identify issues and drive corrective action.
• Exceptional customer service skills and professional communication abilities, written and verbal.
• Ability to obtain and maintain any security clearance.

Nice To Haves

• Prior experience managing Army Reserve Component or ARNG recruiting, retention, or accession support programs (e.g., RCCC, GSEP, or similar initiatives).
• Familiarity with Army MOS structure, particularly high-demand, low-density MOS and Duty MOS Qualification (DMOSQ) processes.
• Demonstrated program management experience, including oversight of geographically dispersed personnel and multi-location service delivery.
• Experience managing Firm-Fixed-Price (FFP) non-personal services task orders under a Federal/DoD contract.
• Experience developing and managing CDRL deliverables (e.g., Status Reports, CCIRs, Quality Control Plans, Transition Plans) in a Government contracting environment.
• Prior military service or direct experience supporting Soldier transition, retention, or career counseling programs.
• Advanced degree in business, human resources, public administration, or a related field.
• Experience managing OCONUS program elements or coordinating Status of Forces Agreement (SOFA)-related requirements.
• PMP certification or equivalent program/project management credential.

Responsibilities

• Serve as Vertex's designated point of contact with full authority to act on all contractual matters relating to daily operations, in accordance with the PWS.
• Own overall responsibility for performance of the work and full compliance with all contract requirements.
• Review and approve all required products, reports, and deliverables prior to submission to the Government.
• Serve as primary point of contact for, and respond promptly to, questions and requests from the client.
• Continuously monitor contract execution to proactively identify performance problems, staffing gaps, or emerging risks.
• Oversee recruitment, staffing, and readiness of RCCC and Help Desk personnel supporting CONUS and OCONUS locations, including coordination of required Army 79-series MOS qualifications and RCT NCO course completion.
• Coordinate with Facility Security Officer (FSO) to ensure personnel security, background screening, and clearance processing timelines are managed proactively to avoid performance disruptions.
• Represent Vertex at post-award conferences, In-Process Reviews (IPRs), and other Government meetings as required.
• Foster a culture of exceptional customer service and responsiveness across the program team supporting Soldiers, ARNG units, and Government stakeholders.