Housing Program Manager

Impact Justice•Los Angeles, CA

2d•$80,000 - $85,000•Hybrid

About The Position

Impact Justice seeks a Homecoming Project Program Manager for a highly community-facing role. The Program Manager will spend significant time in the field across Los Angeles County meeting with hosts, community partners, and organizers, attending events, and supporting outreach activities. This role will lead the host and housing component of the program, inclusive of managing organizers in host recruitment, engagement, and training. The manager will oversee all aspects of the program, including recruitment, training, and engagement and retention of hosts and a team of organizers, while ensuring the program meets its goals and benchmarks. This role is critical in providing stable housing, fostering community connections, and supporting successful reintegration.

Requirements

2-4 years of professional experience in community organizing, civic engagement, or community relations, with knowledge and relationship in the local area preferred.
3-4 years of experience in management to achieve performance goals
Comfort presenting the program to community groups, faith congregations, and local partners to inspire host recruitment. This person will need to have strong public speaking skills, in a variety of rooms.
Comfort in organizing a variety of community members, including communities of faith, communities impacted by the justice system, and local elected officials.
Ability to recruit, coordinate, and supervise volunteers and engage coalition partners and consultants in a team environment.
Experience and ability to work across teams and departments to achieve collective goals.
Detail-oriented, highly organized, and proficient in time management.
Motivated self-starter who can work independently and manage multiple complex projects under tight deadlines.
Strong written and verbal communication skills.
Willingness to work long hours and weekends as needed.
Access to reliable transportation, a valid driver’s license, and auto insurance (with the ability to transport materials to meetings and events).

Nice To Haves

Knowledge and relationship in the local area preferred.

Responsibilities

Supervise a team of organizers, manage day-to-day team goals and metrics, and track benchmarks (e.g., host sign-ups, events, and participant outcomes).
Support staff by troubleshooting client issues and escalating complex or unresolved matters to appropriate team members when necessary.
Build and lead a host recruitment pipeline through community organizing strategies, including outreach events, house gatherings, faith-based engagement, and partnerships with community organizations.
Lead host recruitment, retention and engagement, including strategies to deliver impactful trainings and partnering with newly formed community board members to expand our host network.
Co-lead and support the newly built Community Host Advisory Board to ensure they remain engaged and impactful.
Lead the coordination, planning and facilitation of the board meetings to expand host recruitment.
Strengthen local partnerships with other volunteers, leaders, organizational partners, and potential supporters to reach host recruitment targets.
Plan and coordinate events, meetings, and house parties to promote the program and recruit additional hosts.
Manage lists, call sheets, and program data to ensure efficient operations and reporting.
Bring an organizer’s mindset to strategically growing and engaging hosts by building trusting relationships, tracking engagement, understanding the local environment, providing leadership opportunities for your team, and speaking publicly about the program.