Program Director Jobs

About The Position

Requirements

• Bachelor's degree in a related field or equivalent leadership experience
• Five or more years of leadership experience in recreation, hospitality, retail, nonprofit, fitness, or another customer-focused industry
• Experience leading large teams in a fast-paced environment
• Experience managing departmental or branch budgets and financial performance
• Demonstrated success improving customer experience, program participation, or operational performance
• Ability to work a flexible schedule, including evenings and weekends, based on business needs
• CPR, First Aid, and other required YMCA certifications, or the ability to obtain

Responsibilities

• Partner with the Branch Executive to lead daily branch operations and achieve organizational goals
• Provide strategic leadership and operational oversight for Camp, Sports, and Programming, ensuring high-quality experiences and strong program performance
• Develop, expand, and evaluate programs that increase participation, engagement, retention, and community impact
• Recruit, hire, train, supervise, and develop department leaders, staff, and volunteers across assigned program areas
• Foster a culture of accountability, collaboration, and exceptional member service
• Manage departmental budgets and monitor financial performance to achieve revenue and operational goals
• Coordinate branch-wide communication, special events, and cross-functional initiatives
• Ensure compliance with YMCA policies, safety standards, risk management practices, licensing requirements, and applicable regulations
• Support volunteer engagement, fundraising efforts, and the YMCA Annual Campaign
• Serve as a visible leader within the branch, helping create a welcoming, inclusive, and mission-driven environment

Benefits

• Free YMCA membership - access to all branches!
• Flexible work schedule
• Discounts on child care and summer camp programs