Senior Program Director

CBTS•,

2d•$145,000 - $185,000•Hybrid

About The Position

CBTS is seeking a highly experienced Senior Program Director to lead large-scale, strategic programs and portfolios that drive business transformation and customer success. This executive-level leadership role is responsible for translating business and client objectives into executable roadmaps, ensuring successful delivery, financial performance, governance excellence, and stakeholder alignment across complex, multi-workstream initiatives. The ideal candidate brings a strong background in enterprise program management, portfolio governance, financial oversight, and cross-functional leadership, along with the ability to engage executive stakeholders and deliver measurable business outcomes.

Requirements

Bachelor's degree in Engineering, Computer Science, Information Technology, Telecommunications, Business Management, or a related field.
20+ years of professional experience.
15+ years of progressive experience in program, portfolio, or transformation management leadership roles.
Proven success leading large enterprise programs with significant business, operational, and financial impact.
Experience working directly with C-level executives, program sponsors, and key client stakeholders.
Agile SAFe
Scrum
Jira
Confluence
ServiceNow ITSM
Power BI Pro
Executive Leadership
Strategic Thinking
Decision Making & Judgment
Communication & Influence
People Leadership
Collaboration
Adaptability & Change Management
Accountability & Ownership
Ethical Leadership and Inclusion

Nice To Haves

MBA or other Master's degree preferred.

Responsibilities

Lead enterprise-wide programs and portfolios from strategy through execution.
Establish and oversee governance frameworks, integrated plans, milestones, dependencies, and executive decision forums.
Define program vision, operating models, delivery strategies, and portfolio roadmaps aligned to business objectives.
Drive large-scale transformation initiatives focused on improving delivery maturity, operational efficiency, customer satisfaction, and business performance.
Own program financials, including budgets, forecasting, revenue, margins, cost optimization, and benefits realization.
Align cross-functional teams across Engineering, Product, Architecture, Design, QA, Operations, Finance, and Commercial organizations.
Act as the executive escalation point for clients and internal stakeholders, ensuring effective communication and timely resolution of critical issues.
Proactively manage risks, issues, dependencies, assumptions, and change controls.
Ensure compliance with delivery methodologies, contractual obligations, security standards, audit requirements, and quality frameworks.
Mentor and develop Program Directors, Program Managers, and delivery leaders while strengthening organizational program management capabilities.
Lead organizational change initiatives, transition planning, service readiness activities, and operational handovers.