Professional Learning Specialist Jobs

About The Position

Requirements

• Bachelor's degree required.
• At least 5 years of experience in professional learning, instructional coaching, training, educational technology, curriculum implementation, customer success, or a related field.
• Experience delivering in-person and virtual professional learning, workshops, webinars, conference presentations, or customer training programs.
• Demonstrated ability to facilitate adult learning experiences that drive instructional change and product adoption.
• Working knowledge of learning management systems such as Canvas, Moodle, Blackboard, D2L Brightspace, or similar platforms.
• Strong understanding of adult learning principles, professional development best practices, change management, and implementation science.
• Excellent presentation, facilitation, coaching, written communication, and relationship-building skills.
• Strong project management, problem-solving, and organizational skills, including the ability to manage multiple priorities and deadlines.
• Experience collaborating with Customer Success, Sales, and cross-functional customer-facing teams.
• Proficiency with Microsoft 365, Microsoft Teams, webinar platforms, and virtual facilitation technologies.
• Ability to travel up to 40–50% during peak implementation and professional learning seasons.
• Must be legally authorized to work in the United States; the company does not sponsor work visas.

Nice To Haves

• Degree in Education, Curriculum & Instruction, Educational Leadership, Educational Technology, Adult Learning, or a related field.
• Experience in educational publishing, curriculum solutions, K–12 education, higher education, workforce development, or edtech.
• Knowledge of Career and Technical Education (CTE), Health Education, Skilled Trades, or workforce readiness programs.

Responsibilities

• Deliver engaging in-person and virtual onboarding, training, and professional learning to support implementation and adoption of G-W solutions.
• Facilitate fee-based professional learning engagements, including customized workshops, coaching sessions, implementation support, and professional development programs.
• Lead sessions at customer sites, conferences, regional events, association meetings, webinars, and customer engagement events.
• Advise educators, administrators, instructional leaders, and district teams on instructional best practices and implementation.
• Partner with Customer Success Managers to support customer goals, product adoption, retention, and customer success.
• Support strategic customer accounts with implementation planning, goal-setting discussions, and professional learning recommendations.
• Design, develop, and maintain facilitator guides, participant materials, implementation toolkits, webinars, coaching resources, and self-service learning assets.
• Create and update scalable professional learning programs for onboarding, implementation, instructional practice, and product adoption.
• Develop customer-facing resources to help educators integrate G-W content and digital tools into effective instructional practices.
• Create internal training materials, knowledge base articles, process documentation, and reusable customer-support resources.
• Manage multiple customer engagements, professional learning commitments, implementation schedules, and event deliverables.
• Improve professional learning offerings through customer feedback, program evaluation, and learning impact analysis.

Benefits

• Employee Stock Ownership Plan, 100% company funded; the company states it makes a 10% contribution.
• 401(k) with a company match; the company states a 4% matching contribution.
• Three medical plan options.
• Two dental plan options.
• Vision plan.
• Generous paid time off.
• Wellbeing Program.
• Cariloop Caregiver Concierge.
• Pet insurance.
• Employee Assistance Program.
• Social activities and events.