Picker Packer Jobs

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About The Position

The Retail Online Order Picker / Package Packer helps customers shop in the store, find products and solutions, and receive fast, friendly service at checkout. The role supports online order fulfillment through Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), while also contributing to truck unloading, stocking, merchandise recovery, and store maintenance. Team members follow company policies and procedures, support safety and shrink programs, and help maintain a well-merchandised, in-stock store. The position is cross-trained in Custom Framing sales and production and may include other duties as assigned. This position works in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Outdoor work may be assigned for retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Physical demands include standing for long periods, moving throughout the store, bending, lifting, carrying, reaching, stretching, and lifting heavy boxes or accessing high shelves using a ladder or similar equipment. Michaels requires team members in this role to be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Must satisfy applicable federal, state, and local legal requirements for the job.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide fast and friendly checkout service and handle cash according to standards.
  • Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, applicable laws, policies, and standards.
  • Interact respectfully and positively with others, promote the organization’s vision and values, and serve as a role model for other team members.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Various voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.

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Based on current job postings on Teal, the average Picker Packer salary in the US is approximately $39,000 per year, with a typical range of $33,000 to $52,000.
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