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This role provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services that engage members in total healthcare solutions. The technician complies with company policies, procedures, and standards of ethics and integrity, utilizing the Open Door Policy. They operate hardware, process member purchases, and assist with payments, returns, refunds, and exchanges. The role also involves providing Pharmacy products and services by assisting with prescription and OTC orders, stocking supplies, entering prescription information, and completing required documentation. Additionally, the technician receives and stocks merchandise, organizes the Pharmacy area, and administers clinical service programs like immunizations and point-of-care testing in compliance with State Board of Pharmacy regulations. They assist in inventory management by monitoring stock levels, placing orders, and ensuring accurate tracking. Collaboration with healthcare professionals for accurate medication dispensation and participation in training and development programs to stay updated on industry standards are also key aspects of this position. The role emphasizes respecting individuals, acting with integrity, serving customers and members, and striving for excellence through continuous improvement and learning.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed

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